Smeda Sport Ltd – Smeda Pickleball Registration and Membership Privacy Notice to Our Members

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Telephone

07950 750781

Email – karen@smedasport.com

What information we collect, use, and why

We collect or use the following information to comply with legal requirements:

  • Health and safety information

We collect or use the following information to Registration for Membership to Smeda Pickleball and Participation in Pickleball Sessions :

  • Names, email addresses, phone numbers
  • Purchase or account history
  • Payment details (including card or bank information for transfers and direct debits)
  • Serious Medical Health information that could impact you whilst playing pickleball
  • Photographs or video recordings if you consent to this
  • Recorded images, such as photos or videos if you consent to this
  • Purchase or viewing history
  • IP addresses
  • Website and app user journey information
  • Records of consent, where appropriate
  • Agreements to terms of membership, Legal Waiver and Sporting Code of Conduct

Lawful bases

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent
  • Contract
  • Legitimate interest:
    • Medical History of underlying health conditions that may impact on participation in pickleball sessions in order us to render first aid and medical treatment 
    • Emergency contacts in case of an emergency 
    • Medicine that you carry and may require during a pickleball session in an event of a medical emergency

Our lawful bases for collecting or using personal information for Registration for Membership to Smeda Pickleball and Participation in Pickleball Sessions are:

  • Consent
  • Contract
  • Legal obligation

Where we get personal information from

  • People directly

How long we keep information

[Data will be kept as long as you remain a member. If you do not wish to be a member your personal data will be deleted immediately]

Your purchase history transactions will not be able to be deleted]

Separate GDPR for the website information can be found in the website Privacy Notice.

Who we share information with

Data processors

Woocommerce / Word Press /

This data processor does the following activities for us: provides an online website for our online shop, processes member registrations for Smeda pickleball, processes and holds membership details, purchases of sporting products, tickets and payments for pickleball sessions, coaching clinics, doubles leagues

Other organisation’s

  • Emergency services (where necessary)
  • Financial institutions (where necessary)

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint